Family Resources

A clear guide for your family.

Explore CCS tuition assistance, Texas licensing and quality standards, and the everyday guidelines that help your family feel prepared at Future Scholars.

Schedule a Tour Call the Center

Your rights & the center’s policies

Ask the director for the current parent handbook, written parent-rights notice and enrollment policies before care begins. Review authorized pickup, attendance and fees, illness and medication, positive guidance, incident notifications, emergency reunification and how to raise a concern. This website is an overview; it does not replace those documents.

Texas parent-rights guidance (PDF)Texas child care regulation & resources Report suspected child abuse or neglect

For a center concern, contact the director at (915) 219-7134. For an immediate emergency, call 911.

ALREADY PART OF OUR FAMILY?

Your Procare parent portal

Stay connected with Future Scholars through your Procare account. Sign in using the email and password associated with your account.

Access Procare ↗Procare setup & app download guide ↗

Need an invitation? Call (915) 219-7134. New families must complete the invitation sent by the center before accessing their child’s account. Already have an account? Use your existing login rather than creating another account.

PARENT & GUARDIAN RESOURCE GUIDE

Clear answers. Trusted resources.

Find help with tuition, understand Texas standards, and prepare for life at Future Scholars. Start with the topic you need today.

TUITION SUPPORT

How to apply for CCS

Child Care Services (CCS) can help eligible families with child care costs. In El Paso, Workforce Solutions Borderplex provides application and eligibility guidance.

Create an account in Texas Child Care Connection and complete the application or pre-screening.
Watch your email for next steps. Upload requested documents through the official application process.
After approval, contact Future Scholars to discuss availability, your authorized schedule, and any family payment.

Eligibility, funding, waitlists, and approval are determined by the agency. A center inquiry does not apply for or approve CCS.

Start your CCS application Eligibility & required documents CCS application help: (915) 887-2878 Información en español

SAFETY & TRANSPARENCY

Texas child care licensing

Texas Health and Human Services regulates child care. Chapter 746 contains the minimum standards for child care centers. Families can learn about the rules and review a provider’s public licensing record.

Use the official search to look up Future Scholars by name and El Paso location. Review the permit and inspection information, and ask the director about anything you would like explained.

HHSC minimum standards Search licensing & inspection records Understanding HHSC regulation

QUALITY & EARLY LEARNING

Texas Rising Star, explained

Texas Rising Star is Texas’ child care quality rating and improvement system. Its assessment covers educator qualifications, teacher-child interactions, family partnership, and learning environments.

Licensing and Texas Rising Star have different roles: licensing sets minimum requirements; TRS evaluates additional quality measures. Ask us about our current certification status and how these practices appear in your child’s day.

Learn about Texas Rising Star Read the February 2026 guidelines (PDF)Explore our approach to quality

YOUR FAMILY & OUR CENTER

Start with the family handbook

Your current Future Scholars family handbook, enrollment agreement, and office instructions explain the policies that apply to your family. Before the first day, review these together with the director.

Arrival, departure, attendance recording, and authorized pickup.
Health records, illness and return-to-care guidance, allergies, and medication procedures.
Tuition, approved care schedules, payment arrangements, and closures.
Procare communication, classroom routines, family concerns, and individual support needs.

This checklist helps you prepare; request the current handbook for the complete policies, forms, and specific requirements.

Request the current family handbook Talk with the center: (915) 219-7134 Plan your enrollment visit

Agency links lead to official resources. Submit CCS financial documents through the agency’s process. For center-specific questions, call our office. Resources reviewed October 2026.

Your family essentials

A little preparation. A smoother day.

Procare and attendance

Use your center invitation to access Procare. Record each arrival and departure using the center’s process, and tell the office promptly when a record needs attention. CCS families should follow their current attendance instructions and contact the office for help.

Need access?Call for Procare help

Handbook, calendar, and tuition

Request the current family handbook, 2026–2027 closure calendar, and tuition sheet from the office. Review your approved schedule and payment arrangements before the first day.

Request family documents

Meals and the daily rhythm

Breakfast is 7:00–8:00 a.m., lunch 11:00 a.m.–noon, afternoon snack 2:30–3:00 p.m., and supper 4:00–5:00 p.m. Classroom routines include learning, active play, and age-appropriate rest. Infant care follows individual needs.

Explore nutrition and wellness

Start here

Four systems families use most.

The goal is simple: fewer surprises, clearer communication, and one reliable place to understand what your child’s care requires.

Procare

Communication & records

Keep parent contact information, authorized pickup details, messages, attendance information, billing, and required family records current.

One family system

Schedule

Calendar & closures

Plan around the center calendar, announced closures, holidays, seasonal schedules, and program-specific care availability.

Plan ahead

Daily care

Arrival & pickup

Follow the child’s approved schedule and center procedures for check-in, check-out, authorized pickup, and changes to daily plans.

Keep transitions clear

Support

Questions & changes

Tell the center when contact information, authorized pickup, health information, dietary needs, school schedules, or family circumstances change.

Current information matters

Family expectations

The routines that keep the whole center running smoothly.

These are high-level family expectations. Current center policies and required enrollment documents control when more specific instructions apply.

Arrival, attendance & departure

Children should follow their approved care schedule and use the center’s check-in and check-out process. Changes that affect attendance or pickup should be communicated promptly.

Family action

Keep authorized pickup information current and communicate schedule changes clearly.

Health, medication & dietary information

Families are responsible for providing current health, allergy, dietary, and other required child information and following the center’s written health and medication procedures.

Family action

Update the center whenever a documented health or dietary need changes.

School transportation

Transportation is coordinated with enrolled school-age schedules, authorized routes, school calendars, and center availability. Families should communicate school schedule changes that affect transportation.

Family action

Confirm transportation arrangements and notify the center before a route or school-day change affects pickup.

Summer & school-break care

Seasonal enrollment patterns and school calendars can change the structure of care. Future Scholars communicates available summer and selected school-break options as schedules are finalized.

Family action

Watch center announcements and confirm care needs early when school schedules change.

Parent + center partnership

Good communication protects consistency for children.

When families and staff work from current information, the center can better support attendance, billing, health procedures, pickup authorization, transportation, and daily routines.

Nutrition & Wellness

Keep Procare records currentPhone, email, authorized pickup, and family information should stay accurate.

Read center announcementsSchedules, closures, reminders, and operational changes depend on timely communication.

Ask before assumingProgram availability, transportation, tuition, and special arrangements should be confirmed with the center.

Use written policies as the final referenceCurrent enrollment and parent-policy documents control when detailed procedures or requirements apply.

Need help?

Questions are easier to solve before they become schedule problems.

Contact Future Scholars when your family schedule, pickup authorization, health information, transportation needs, or enrollment circumstances change.

Enrollment & Tours (915) 219-7134